This position is responsible for performing a variety of collection department duties. Handles delinquent loans over 11 days and secures payment arrangements. Initiates corrective measures to resolve problem accounts. Reviews files to locate members and assets. Review and prepares legal files for attorney assignment. Prepares files for Small Claims action. Performs general collection department functions and assists other collectors as necessary. Key integral collector interfacing with senior levels of management. Provides assistance to supervisor as needed. Complete assigned reporting functions involving known losses to the credit union.
Principal Accountabilities (95%)
Assumes responsibility for effectively collecting delinquent loans as prescribed by law.
Assumes responsibility for the daily collection duties pertaining to the department.
Assumes responsibility for establishing and maintaining working relationships with members and employees.
Assumes responsibility for other related duties as required or assigned.
High School Graduate or equivalency.
The working conditions are a general business office with daily interaction with members, co-workers and management, sitting for extended periods of time, frequent up/down motion, reaching downward or overhead from sitting position, stooping and bending.