Our Member Services Representatives play a key role in representing the California Credit Union brand by providing exceptional service while performing transactions efficiently and accurately; presenting them the opportunity to provide top-notch, professional, and friendly interactions with members and employees.
Provide exceptional service to customers by processing transactions accurately and efficiently in accordance with established policies and procedures. Connecting members with teammates through referrals; making the financial lives of our members better. Demonstrate our brand attributes in all actions and provide an excellent experience for the member.
At a higher level:
Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
Knowledge, Skills and Abilities: