Under general supervision, performs DMV (Department of Motor Vehicle) tasks relating to the lien placement and removal of collateral assigned to auto loans. Provides internal and external support to employees and members regarding a variety of DMV-related questions and issues.
Principal Accountabilities (95%)
Secondary Accountabilities (5%)
Excellent abilities and skills with in the following areas: detail-orientation, initiative, adaptability, flexibility, time-management, customer service, technical/system skills, and teamwork.
Knowledge, Education, Certifications, Licenses:
Strong knowledge of vehicle title and registration transactions; and; and general ledger reconciliation steps and processes. General knowledge of consumer lending and credit union policies and procedures. High School diploma or equivalent.
Depending on level, requires two to three years of DMV processing/transaction experience in a comparable environment to gain the knowledge, skills and abilities to handle all aspects of the position or equivalent.
Working Conditions and Physical Demands
Work is performed in a general office environment. This position does not require significant physical efforts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Refer to the Safety & Health Policy found in California Credit Union’s Employee Handbook & Resource Guide.