Under direct to general supervision, performs all phases of residential loan servicing functions.
Principal Accountabilities (95%)
Secondary Accountabilities (5%)
The information contained in this job description is not exhaustive of all the duties and responsibilities associated with the job and does not alter or modify the at-will employment relationship that exists between North Island Credit Union and the employee. Additionally, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Excellent abilities and skills with in the following areas: member/customer service, communication, problem-solving, organization, operation of standard office equipment and PC applications, detail-orientation, teamwork, time-management and math calculations.
Knowledge, Education, Certifications, Licenses:
High School Diploma or equivalent. Extensive knowledge of real estate/mortgage loan servicing or equivalent. Working knowledge of real estate loan terminology and documents. General knowledge of credit union policies and procedures. Proficient use of PC applications and related programs, including Microsoft Office Suite or equivalent.
Requires four years of experience in real estate/mortgage servicing or equivalent to gain the necessary knowledge, skills and abilities to handle all aspects of the position.
Working Conditions and Physical Demands:
Work is performed in a general office environment. This position does not require significant physical efforts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Refer to the Safety & Health Policy found in North Island Credit Union’s Employee Handbook & Resource Guide.